Publicado en
May 22, 2023

Lead generation: how to increase your international customers

Jaume Alsina
Digital Operations

In the world of marketing and technology, lead generation is critical to the success of any business. But what happens when we expand our borders and want to reach international customers? How to effectively search for leads? Surely you have asked yourself these questions on more than one occasion.

That's where it comes into play the generation of international leads, a key strategy for growing your business globally. In this article, we'll explore what international lead generation is, its benefits, challenges, and the three fundamental pillars for effectively implement this strategy: SEO, WITHOUT and EXPENSIVE.

What is international lead capture?

Capturing international leads refers to acquiring potential customers from different countries or regions for your business.

An international lead is an individual who shows interest in the products or services you offer and comes from a place other than your local market. To capture these leads, it is necessary to implement specific strategies that take into account the cultural differences, languages and buying behaviors of each region.

They exist multifarious strategies for capturing international leads. Some of them include the translation and adaptation of content for different languages and cultures, the creation of localized marketing campaigns and the establishment of alliances with local partners or companies.

It is important to remember that each market has its peculiarities, so it is essential to research and thoroughly understand the preferences and needs of potential international customers.

Benefits of Capturing International Leads

Capturing international leads can bring a number of significant benefits to your business:

Expansion of the market

By targeting international customers, you can expand your customer base and increase your sales opportunities. This allows you to diversify your sources of income and reduce dependence on a single market.

Higher profitability

When reaching international markets, it is possible find customer segments more willing to pay for your products or services. In addition, the competition may be different and less intense, allowing you to set more profitable prices.

Increased brand visibility

By generating international leads, your brand acquires greater recognition globally. This can open doors to future business opportunities and strategic partnerships.

Harnessing cultural diversity

When interacting with international customers, your business has the opportunity to enrich yourself with different perspectives and cultural knowledge. This can lead to improvements in innovation and in the adaptation of your products or services to different markets.

What are the challenges involved in capturing international leads?

While capturing international leads can be highly beneficial, it also comes with certain challenges. Some of the key challenges include:

Cultural and linguistic differences

Each country and region has its own cultural norms, languages and forms of communication. Adapt your messages and strategies marketing to meet these differences may require additional effort.

Knowledge of international markets

To be successful in capturing international leads, it is essential thoroughly understand the markets those you are addressing. This involves researching buying preferences, needs and competitors in each market.

Logistics and customer support

When expanding internationally, you must consider logistics and customer service aspects in different time zones and with different languages. Providing efficient and quality service in each region is essential to keep converted leads as loyal customers.

Regulations and legal aspects

Each country has its own regulations and laws related to trade and data privacy. It's important familiarize yourself with these regulations and ensure compliance with them when interacting with international leads.

The three pillars of capturing international leads: SEO, SEM and CRO

The acquisition of international leads is based on three fundamental pillars: SEO, SEM and CRO. These strategies are key to optimizing the visibility of your business, reaching your target audience and improving conversion rates.

International SEO: optimize your website for global search engines

El International SEO it is a fundamental part of capturing international leads interested in your products or services. It involves optimizing your website and content to appear in the search results of the most relevant global engines, such as Google in order to be found by your target audience.

Perform a multilingual and multiregional keyword analysis

To succeed in international SEO, it's crucial perform a multilingual and multiregional keyword analysis (taking into account the different languages and regions you want to reach). Identifying the most relevant keywords in each language will help you generate relevant content and attract international leads interested in your products or services.

For example, if you have a tourism business in Spain and you want to attract international clients, you could research keywords such as “holidays in Spain”, “tour of Barcelona” or “accommodation in Madrid” in different languages to optimize your content and attract qualified traffic.

Adapt the content, design and structure of your website to the international audience

When you're addressing international audiences, it's important adapt the content, design and structure of your website to each culture. This involves translating and localizing your content, ensuring that the design is attractive and understandable for each market, and ensuring that the structure of your site is easy for any visitor to navigate and use.

For example, if you're offering digital marketing services in different countries, you could adapt the content of your homepage to highlight region-specific success stories, incorporate testimonials from international clients, and use images that reflect cultural diversity.

Implement hreflang tags and other technical aspects of international SEO

In addition to content, design and structure adaptations, there are technical aspects of international SEO that you should keep in mind. Implementing hreflang tags on your website is essential to tell search engines what language and region your content is available in. This helps improve the user experience and increases the relevance of your site in international search results.

In addition, make sure you have a clear and friendly URL structure, use well-optimized meta tags and provide a fast loading experience for users from different geographical locations.

For example, an e-commerce company that sells beauty products wants to expand internationally. They use multilingual keyword analysis to identify the most popular search terms in each target country.

Later, adapt their content and website structure to provide translated and localized versions from your product catalog, descriptions and category pages. They implement hreflang tags to indicate to search engines that they have relevant content in different languages and regions, helping them to gain greater visibility in search results and attract international leads interested in their products.

International SEM: create effective payment campaigns in other markets

International SEM allows you to expand your reach and Reach international customers quickly and effective through paid ads on search engines and online advertising platforms.

Choose the right platforms, formats and budgets for your international campaigns

When you're conducting international lead capture campaigns, it's crucial select the right advertising platforms for each market and adapt the ad formats that best suit your target audience according to local preferences and establish appropriate budgets for each market. A personalized and strategic approach will allow you to maximize the return on investment in your international lead capture campaigns.

For example, in some countries, social networks such as Facebook or Instagram may be more effective in reaching international customers, while in others, search engines such as Google may be the preferred option. In addition, you must allocate appropriate budgets for each market, considering the cost per click (CPC) and the competition in each region.

Segment, customize and localize your ads for each country or region

Segmentation, personalization and localization are key aspects to maximize the performance of your international SEM campaigns. For example, you can segment your ads based on the geographic location, language, interests, and online behavior of your target audience. Then, customize your ads to be relevant and attractive to each market, using messages, images and offers adapted to local culture and preferences.

Another example, a B2B software company that offers business management solutions wants to expand internationally. To do this, they create international SEM campaigns on different platforms, such as Google Ads and LinkedIn Ads.

In each campaign, they segment their ads based on the geographic location and language of their target audience. In addition, they customize messages and offers for each market, highlighting the specific benefits that their software provides to companies in each region. As a result, they manage to attract highly qualified international leads and generate new business opportunities in different countries.

CRO: improve the conversion of your website in different cultures

CRO (Conversion Rate Optimization) refers to the optimization of your website and marketing strategies to improve conversion rates. In the context of capturing international leads, the CRO plays a fundamental role for convert visitors into potential customers and real customers.

Perform A/B and multivariate tests on your website for different audiences

Performing A/B and multivariate testing on your website allows you identify which elements and variants work best for every international audience. You can test different designs, calls to action, and persuasion elements to determine which combination generates the best conversion results.

Apply the principles of persuasion, trust and urgency to your website according to each culture

The principles of persuasion, trust, and urgency are universal, but how they are applied can vary by culture. Al adapt your website to different international markets, you must take into account cultural differences and adjust the way you present these principles so that they are effective and persuasive in each context.

For example, messages that generate urgency may be more effective in some cultures, while in others, they may be more relevant highlight the reliability and authority of your business. Adapt your messages and persuasive elements according to the cultural preferences of your international audience.

Design forms, landing pages and calls to action that generate more international leads

The design of forms, landing pages and calls to action play a crucial role in generating international leads. Make sure your forms are simple and easy to complete, your landing pages are clear and convincing, and your calls to action are eye-catching and relevant to your international audience. In addition, consider the translation and localization of these elements to ensure their understanding and effectiveness in different languages and cultures.

For example, an e-commerce company that sells fashion online wants to increase the conversion of its website for international customers. They perform A/B tests to test different versions of their product page and they discover that variations that include images of models from different ethnicities generate higher conversion rates in specific international markets.

They also apply principles of trust, such as testimonies and money-back guarantees, adapted to the cultural preferences of each region. In addition, they design simplified registration forms and landing pages with clear and convincing calls to action, allowing them to capture more international leads and increase their sales in different countries.

Measure all your results with GA4

It is essential to measure and analyze the results of your international lead generation strategies to identify opportunities for improvement and make informed decisions. Google Analytics 4 (GA4) is a powerful tool that allows you to track and measure the performance of your website and your international campaigns.

Use GA4 to monitor key metrics such as traffic, conversion rates, revenue generated and customer lifetime value. Analyze acquisition, behavior and conversion reports to understand how international users are interacting with your website and which areas require optimization.

For example, a project management software company uses GA4 to measure the results of its international lead generation strategy. Through GA4, track the number of leads generated from different countries, the conversion rates in each market and the return on investment of their international SEM campaigns.

Using this data, they identify that their campaigns in a specific market have a lower conversion rate and decide to make adjustments to their ad segmentation and personalization. As a result, they manage to increase their conversion rate in that market and generate more qualified leads.

Benefits of SEO, SEM and CRO for capturing international leads

The generation of international leads is essential for the growth of your business in the global arena.

Implementing SEO, SEM and CRO strategies allows you to optimize the visibility of your business, reach your target audience and improve conversion rates.

Here's a summary of the key benefits of each of these pillars:

International SEO

· Increase the global visibility of your business

· Attract quality organic traffic

· Adapted to cultural and linguistic preferences

· Generate qualified leads from different regions

SEM International

· Reach your target audience in different markets

· Amplify your reach through paid ads

· Segment and customize your ads for each market

· Improve the return on investment of your advertising campaigns

CRO

· Improve the conversion rates and efficiency of your website

· Optimizes user experience and usability

· Increase persuasion and trust in your website

· Identify opportunities for improvement and adjust your strategies

In short, international lead generation is key to expanding your business and exploiting the potential of international customers. By implementing international SEO, international SEM and CRO strategies, you can optimize visibility, reach your target audience, and improve conversions across different cultures and markets.

Don't miss the opportunity to grow your business beyond local borders and capture international leads that drive your global success. Always remember to measure and analyze your results to adjust your strategies and maximize your performance in the international market.

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