Platform for coordinating volunteers for the Roskilde music festival

The Challenge

They needed a platform to face the enormous challenge of coordinating not only our attendees, but also our volunteers. They were looking for a digital agency that could make it possible.

The Solution

A tailor-made platform

The event management system is created to manage a large amount of (and highly complex) data and is custom-developed to meet the specific needs of the Roskilde Festival.

One of the sections of the app, specifically the “Volunteers” section, manages everything from tickets, bracelets and accommodation to t-shirt collections. In addition, it also serves as a communication channel so that different teams can communicate with each other. Each volunteer has their own profile that they can quickly access and edit the information they need.

The second part consists of the “guests” section, where all the attendees are managed, that is, vendors, collaborators, artists and more. In fact, the festival has 44 different groups of guests, who hand out more than 50 types of bracelets and are responsible for both driving licenses and products for spending the night.

Therefore, the event system was designed to manage a large amount of very complex data and was adapted to the specific needs of the Roskilde Festival.

Event Management

“People“is the management system created to manage the large number of people participating in the festival.

Accessibility

Each volunteer can access the system to update their data in real time, and also communicate directly with their teams.

Global vision

“People“offers a global overview of everything that happens at the festival: from the sale of bracelets to accommodation reservations for volunteers.

Check-in Section

All attendees and all volunteers must register. The app”People“is designed to easily and quickly direct the more than 30,000 attendees through the check-in process, including delivering wristbands, marking the correct accommodation and, in general, making sure they have the right information. Mobile registration is just one of the things that make it easier to enter the festival.

The event management system provides daily status updates (for example, the number of wristbands delivered during the day and how many are still waiting to be picked up). Continuous updates ensure that the Roskilde Festival can manage its resources optimally.

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