Publicado en
April 23, 2024

BigCommerce vs Magento: What's the Best Option for Your eCommerce?

Ignacio Carreras
Digital Marketing Trainee

Choosing the right commerce solution is like laying the foundation stone for your online empire. Understanding the BigCommerce and Magento options is critical for any digital entrepreneur. This article will explore both platforms in detail, helping you to make an informed decision for your online business.

What is BigCommerce

BigCommerce is a renowned e-commerce platform that since its creation in 2009, has seen a mass adoption around the world, with more than 60,000 B2B and B2C businesses operating in 150 countries.

With clients such as P&G, Nike, Diageo and Shell, BigCommerce stands out for its robust ability to serve both corporate clients and small business owners who are looking to establish their online presence and elevate their e-commerce operations.

Its native functionalities for both B2B and B2C businesses, together with an easy-to-use visual editor, allow users content management customize your online stores effortlessly, perfectly adapted to the identity of your brand.

With more than 600 applications and integrations available, BigCommerce is positioned as a cutting-edge commerce solution in terms of functionality, offering payment options that cover international and local, such as Apple Pay, Amazon Pay and PayPal, among others.

Aimed at businesses of various sizes, BigCommerce simplifies the process of managing online stores, while maintaining a flexibility that is reminiscent of more complex systems such as Magento.

This is evident in its wide range of tools, ranging from inventory management to advanced SEO options, to digital marketing resources that are key to business growth and increased sales.

For a marketing strategy with more demanding requirements, BigCommerce Enterprise provides a level of greater control, accompanied by the possibility of intervening the platform with customized code, thus optimizing the shopping experience and the operational management of the e-commerce business.

BigCommerce benefits

BigCommerce sets itself apart from other commerce platforms not only by its ease of use but also by its potential to expand the sales of its users.

One of its most outstanding functions is the multichannel sales that are efficiently managed through the Channel Manager, optimizing presence on various sales channels and social networks.

The sales tools and SEO are other valuable assets within the wide range of product catalog that BigCommerce offers you, including implementation of microdata, customization of URLs, page titles and integration with CDN.

This translates into more traffic and a better position on search engine results pages.

An important point that favors BigCommerce is the no transaction fees in any of your plans, which means substantial savings for online stores.

In addition, it allows the creation of staff accounts without number restrictions, which enables larger companies to manage their operations of distributed and effective manner.

Another of its many options is its automatic plan update system based on business performance. If a store exceeds $50,000 in annual sales, BigCommerce automatically adjusts the plan to suit business growth, without adding additional costs per transaction.

These advantages, among others, make BigCommerce an ideal platform for entrepreneurs and companies looking for a solution of reliable, secure e-commerce with a large market.

What is Magento

Magento is an e-commerce with an open source platform and with many customizable options. Built to provide service especially large companies, Magento stands out for its flexibility and scalability, which allows businesses to grow without fear of facing platform limitations.

Its reputation is backed by the trust placed in it by globally renowned brands, consolidating itself as a reliable and robust solution for merchants looking for total control over the personalization of their online stores.

Security is one of the pillars of Magento, offering strong and up-to-date measures to protect not only transactions, but also customer data.

Although its configuration potential may require more advanced technical knowledge, it's that same level of customization allowing Magento users to adjust their sites in detail, adapting to specific needs and the identity of their brands.

Benefits of Magento

Magento presents a series of key advantages for the e-commerce business that seeks not only to start its activity but to grow and expand into online commerce:

  • Advanced Product Management: The platform provides detailed trading tools to carefully present products, including specifications, images, and customization options.
  • Free templates: A wide variety of free themes are available, allowing business owners to modify and improve the design of their online store without additional costs.
  • Strong community: The Magento developer and user community is large and active, offering support, extensive product reviews, and plugins to improve the site's functionality.
  • High customization: Magento provides great flexibility in customizing the store with multiple design options and features.
  • Complete functionalities: From inventory management to implementing data analysis, payment gateways and SEO optimization, Magento offers a set of tools for an effective and satisfying shopping experience.

These advantages make Magento an attractive option for those companies that have resources and technical knowledge to take full advantage of the platform's capabilities.

BigCommerce vs Magento: Main Differences

When it comes to choosing an e-commerce platform that's right for your business, BigCommerce and Magento have fundamental differences that can be decisive in your decision.

  • BigCommerce has positioned itself as a comprehensive solution for small and medium-sized businesses, securely hosting your online stores, and is distinguished by its simplicity and its ability to start trading quickly.
  • Magento doesn't include hosting, giving users greater control but demanding that they take charge of their own infrastructure, which can increase both complexity and overall cost.
  • BigCommerce provides accommodation, while Magento does not provide accommodation.
  • BigCommerce offers technical support, while Magento requires you to hire a developer to make changes.
  • BigCommerce is best for small and medium-sized businesses, while Magento is for large companies.
  • BigCommerce can only connect with existing markets, while Magento can create an online marketplace.

Which of these eCommerce tools is easiest to use?

There's no question here. Magento is open source, meaning it's based on development knowledge if you want to explore the full range of its offerings. It's one of the most complicated e-commerce platforms out there, and it certainly is the most complicated of the most popular platforms.

That means you won't sign up for Magento without an established plan, and probably some development source that can help you build the retail presence you're looking for.

With BigCommerce, on the other hand, it offers features designed for growing stores , which means that you might not even have a store when you register for the first time. You can use features such as its Drag-and-Drop Builder to build your first store.

BigCommerce, as a commerce software, also provides you with customer service functions to help you solve any problems you have along the way. With Magento, customer service it can be a bit complicated, especially when you're looking to solve problems that many other stores may not have.

While Magento scores important points for the strength of their offers, we can't Call it easy to use in the sense that having programming knowledge is vital.

BigCommerce vs Magento: What are the key features to compare?

When faced with the decision between BigCommerce vs Magento for your e-commerce platform, understanding the distinctive features of each one is essential. In this comparison, we will analyze the essential differences between the two, providing you with the clarity needed to make an informed decision that meets the specific needs and goals of your business.

BigCommerce and Magento fighting for sovereignty - Midjourney

Personalization

The ability to customize an online store is crucial to reflect the brand identity and meet the specific demands of your customer.

BigCommerce understands this and has created a platform with open APIs that allow for significant customization and makes it easy to integrate with external applications needing only basic knowledge.

For its part, Magento stands out for its immense customization capacity, but this comes with a price: the need for in-depth technical knowledge to be able to make the most of its potential.

Marketing functions

BigCommerce shines in the marketing and catalog management aspect, offering merchants highly efficient SEO and sales tools that are easily integrated into the daily operations of any online store.

In addition, it is a complete solution thanks to its simplicity when it comes to share content in blogs and social networks facilitates the execution of digital marketing strategies, for this purpose increase reach and interaction with customers.

Magento also offers a wide range of marketing tools, backed by a community of developers who contribute technical support and resources that can improve the visibility and effectiveness of marketing.

Security

When it comes to security, both BigCommerce and Magento are serious about protection of customer data. BigCommerce presents itself as a reliable environment with compliance with regulations such as ISO/IEC 27001:2013 and PCI DSS 3.2, in addition to security tools in its own infrastructure.

Magento, being a self-hosting solution, offers guidance on advanced security practices and supports measures such as HTTPS and CDN to keep transactions secure and the data of retail stores, although leaves it up to users to implement these recommendations.

Will Smith and George Clooney guarding a vault with client data - Midjourney

Customer Care

BigCommerce excels in customer support, providing a 24/7 support with varied contact options through the control panel, telephone, email and live chat.

This support is essential for users who they seek to solve problems quickly and effectively. On the other hand, Magento relies on its developer community, but the direct technical support may be more limited and require additional investment through external experts.

In a nutshell, Magento Commerce can turn out to be a too big of a technical challenge if you're not ready to handle it.

Managing security patches, for example, can leave you in a loop. And that's assuming you have enough technical knowledge to get started in the first place.

Payment options

In a world where payment options can be a vital differentiator, BigCommerce benefits by offering more than 65 pre-integrated payment solutions, including support for PayPal through Braintree with competitive processing rates.

This provides you with a wide range of methods for meet the diversity of customer preferences.

Analysis and monitoring

Analysis and monitoring are essential for the performance of your online store.

Although BigCommerce provides analysis and reporting tools that help to better understand consumer behavior and the performance of the store, it is essential to correctly configure all aspects of the business and ensure that the smooth transition to maintain customer trust and loyalty.

Integrations and applications

Integrations play a vital role in expanding and improving an online store. BigCommerce is working on strengthening its integration capabilities for compete with other competing platforms.

Magento, traditionally, has offered a wide range of tools and resources for manage an online store efficiently, however, we can observe a race for improving integration ecosystems between the different platforms and offer like this omnichannel solutions more robust and flexible.

Based on these characteristics and factors, you can choose the platform that best fits your specific needs, taking into account the resources and objectives of your e-commerce business.

What factors to consider when choosing your ideal eCommerce platform

Finding a suitable e-commerce platform should not be taken lightly, since the choice will impact the scalability and future success of your online store.

It is essential analyze the business objectives of your business and evaluate how the platform can grow with it.

Customization and flexibility are vital to offering a unique shopping experience that is perfectly tailored to your needs. In addition, it is important to consider the unique features that each platform offers in the long term and how they can benefit your business.

One factor that should not be overlooked is the learning curve and the ease of configuring the platform. These elements are crucial, especially if you have a limited equipment or no advanced technical knowledge.

Last but not least, make sure that the trading platform is align with the type of business you operate, whether you sell digital, physical products, or a combination of both.

Technical knowledge

When it comes to technical knowledge, BigCommerce is emerging as the option for those who prefer a solid technical support and an easy-to-use platform.

Meanwhile, Magento stands out for its flexibility and customizability, ideal for those with more advanced technical skills. Magento, as an open source platform, is a constantly evolving solution that can handle large e-commerce projects.

However, for those looking for seamless integration and customization, BigCommerce offers an accessible API for connecting to external applications and services and improving the user experience continuously.

Size and type of business

The size and type of business are critical factors in selecting an e-commerce platform.

BigCommerce has been designed to meet the needs of small and medium-sized businesses, offering efficient technical support without the need for external developers.

For its part, Magento Commerce is aimed at large companies and is well suited to those with extensive catalogs and highly complex products.

Budget

The financial aspect is always a decisive component, and in this area, BigCommerce tends to be cheaper than Magento, which can result in up to 75% more expensive in certain scenarios

BigCommerce prices are between $29.95 up to $299.95, with BigCommerce Enterprise requiring a personalized quote. Magento, similar to BigCommerce, requires a adapted budget to the circumstances of the company.

It's essential to consider the initial and ongoing costs of operation, maintenance and security when budgeting your e-commerce platform.

Specific Requirements

Each trading platform has distinctive features, and the choice should be based on business needs and competencies. Before deciding on a specific one, it is It is crucial to research and compare what each one offers.

No e-commerce business owner, nor their developers, wants invest your time applying routine updates to keep your site up and running.

Automatic BigCommerce updates are simple, so always you'll have access to the latest features and you can focus in revenue-generating innovations.

Conclusion: BigCommerce or Magento?

Choosing the right e-commerce platform is crucial to establishing a successful online business. This article compared BigCommerce and Magento in detail, highlighting their capabilities and differences.

BigCommerce offers a adequate simplified and efficient management for all types of businesses, while Magento provides extensive customization, ideal for those with advanced technical knowledge.

Depending on the specific needs of your company and your business objectives, the choice between BigCommerce and Magento will significantly influence your operational efficiency and expandability.

At Novicell, we offer expert services to help you choose and implement the most appropriate solution that Maximize your online presence and performance, taking your business to the next level in the competitive digital market. Contact today with us and take your business to the next level.